RIGHT OF WITHDRAWAL
As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.
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Cancellation period
The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods.
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Declaration of revocation
To exercise your right of withdrawal, you must:
53selective
Zlatko Panovski
Langenbergsweg 9a
53179 Bonn, Germany
📧 Email: info@53selective.com
by means of a clear statement (e.g., by email or letter) of your decision to withdraw from this contract. You may use the sample withdrawal form below, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification before the deadline has expired.
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Consequences of revocation
If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (standard delivery), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation.
For the refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.
We reserve the right to refuse reimbursement until we have received the goods back or you have provided proof of return, whichever is earlier.
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Return of goods
You must return the goods immediately and at the latest within fourteen days from the date on which you notified us of the cancellation of this contract to the following address:
Zlatko Panovski
Langenbergsweg 9a
53179 Bonn, Germany
The deadline is met if you send the goods before the deadline expires.
You are responsible for the return shipping costs.
We will refund all payments made in connection with the order.
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No liability for shipping risks
We assume no liability for loss, damage or delay in shipping – neither during shipment to you nor during return shipment to us.
We therefore recommend returning the item with tracking and, if necessary, insurance, especially for items worth more than €25.
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Condition of the returned goods
The goods must be in their original condition – unworn, unwashed and in the original packaging, if applicable.
Please enclose a receipt or proof of purchase with your return.
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Exclusion or premature expiry of the right of withdrawal
There is no right of withdrawal for the following goods:
• Hygiene articles or personal care products, provided their seal has been removed,
• custom-made or personalized items,
• Gift vouchers after full redemption.
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Uncollected packages
If a package is not picked up by the customer and returned to us, we reserve the right to deduct a processing fee of €10 as well as the actual return shipping costs from the refund amount.
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Refund for gifts
If the item was marked as a gift when purchased and sent directly to you, you will receive a voucher for the value of the goods by email upon return.
If the item was not marked as a gift or sent to the gift recipient, the refund will be made to that recipient.
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Delayed or missing refunds
If you have not yet received your refund, please check the following:
1. Check your bank account.
2. Contact your credit card company – it may take some time for a refund to be posted.
3. Contact your bank – refunds often take additional processing time.
If you have not received a refund after completing these steps, please contact us at:
📧 info@53selective.com
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Sample cancellation form
(If you wish to cancel the contract, please fill out this form and enclose it with your return shipment.)
Recipient:
Zlatko Panovski
Langenbergsweg 9a
53179 Bonn, North Rhine-Westphalia
Germany
✉️ Email: info@53selective.com
Return address:
Langenbergsweg 9a
53179 Bonn, North Rhine-Westphalia
Germany
(No packing station or PO box – normal delivery address)
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I hereby revoke the purchase contract for the following goods:
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Ordered on: ___________________________
Received on: ___________________________
Buyer's name: ___________________________
Address:
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PayPal email (if paid via PayPal): ___________________________
Order number: ___________________________
Signature (only for paper printouts):
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Date: ___________________________
(*) Please delete as appropriate