RIGHT OF WITHDRAWAL
As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.
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Cancellation period
The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
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Declaration of revocation
To exercise your right of withdrawal, you must:
53selective
Zlatko Panovski
Langenbergsweg 9a
53179 Bonn, Germany
Email: info@53selective.com
You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. by email or letter). You may use the model withdrawal form below, but this is not obligatory.
To meet the cancellation deadline, it is sufficient that you send the notification before the deadline expires.
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Consequences of the revocation
If you cancel this contract, we will reimburse all payments received from you, excluding delivery costs (standard shipping), without undue delay and at the latest within fourteen days from the day on which we received your cancellation notice.
We will use the same payment method for the refund that you used for the original transaction, unless we have expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.
We reserve the right to refuse reimbursement until we have received the goods back or you have provided proof of return, whichever is the earlier.
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Return of goods
You must return the goods to the following address without undue delay and at the latest within fourteen days from the day on which you informed us of your withdrawal from this contract:
Zlatko Panovski
Langenbergsweg 9a
53179 Bonn, Germany
The deadline is met if you send the goods before the deadline expires.
You are responsible for the return shipping costs.
We will refund all payments made in connection with your order.
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No liability for shipping risks.
We accept no liability for loss, damage or delay in shipping – neither during shipping to you nor during return shipping to us.
We therefore recommend returning items with tracking and, if necessary, insurance, especially for items with a value exceeding €25.
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Condition of the returned goods
The goods must be in their original condition – i.e., unworn, unwashed and in the original packaging, if available.
Please include a receipt or proof of purchase with your return.
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Exclusion or premature expiry of the right of withdrawal
There is no right of withdrawal for the following goods:
• Hygiene items or personal care products, if their seal has been removed,
• Individually manufactured or personalized items,
• Gift vouchers after full redemption.
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Uncollected packages
If a package is not collected by the customer and is returned to us, we reserve the right to deduct a processing fee of €10 as well as the actual return shipping costs from the refund amount.
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Refunds for gifts
If the item was marked as a gift at the time of purchase and sent directly to you, you will receive a voucher for the value of the goods via email upon return.
If the item was not marked as a gift or sent to the person who gave it, the refund will be issued to that person.
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Delayed or missing refunds
If you have not yet received your refund, please check the following:
1. Check your bank account.
2. Contact your credit card company – it may take some time for a refund to be processed.
3. Contact your bank – refunds often require additional processing time.
If you have not received a refund after following these steps, please contact us at: info@53selective.com
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Sample cancellation form
(If you wish to cancel the contract, please fill out this form and include it with your return.)
Recipient:
Zlatko Panovski
Langenbergsweg 9a
53179 Bonn, North Rhine-Westphalia
Germany
Email: info@53selective.com
Return address:
Langenbergsweg 9a
53179 Bonn, North Rhine-Westphalia
Germany
(No parcel locker or post office box – normal delivery address)
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I hereby revoke the purchase agreement for the following goods:
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Ordered on: ___________________________
Received on: ___________________________
Buyer's name: ___________________________
Address:
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PayPal email address (if paid via PayPal): ___________________________
Order number: ___________________________
Signature (only for printed copies):
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Date: ___________________________
(*) Please delete as appropriate