As a consumer, you have the right to withdraw from this contract within fourteen days without giving any reason.

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Withdrawal period

The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

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Declaration of withdrawal

To exercise your right of withdrawal, you must inform us:

53selective 

Zlatko Panovski

Langenbergsweg 9a

53179 Bonn, Germany

E-Mail: info@53selective.com

by means of a clear statement (e.g. by e-mail or a return form included with the return) of your decision to withdraw from this contract. You can use the sample return form below for this, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

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Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, excluding shipping costs (standard shipping), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged fees for this repayment.

We reserve the right to refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

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Return of goods

You must return the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us, to the following address:

Zlatko Panovski

Langenbergsweg 9a

53179 Bonn, Germany

The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the costs of returning the goods yourself.

We will refund all payments incurred as part of the order.

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No liability for shipping risks

We assume no liability for loss, damage or delay in shipping - neither for shipping to you nor for return shipping to us.

We therefore recommend return shipping with tracking and, if necessary, insurance, especially for items with a value of more than €25.

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Condition of returned goods

The goods must be in their original condition - i.e. unworn, unwashed and in their original packaging, if available.

Please enclose a receipt or proof of purchase with your return.

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Exclusion or premature expiry of the right of withdrawal

There is no right of withdrawal for the following goods:

• Hygiene articles or personal care products if their seal has been removed,

• custom-made or personalised items,

• gift vouchers after full redemption.

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Unclaimed packages

If a package is not collected by the customer and is returned to us, we reserve the right to deduct a processing fee of €10 as well as the actual return costs from the refund amount.

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Refund for gifts

If the item was marked as a gift when purchased and sent directly to you, you will receive a voucher for the value of the goods by email upon return.

If the item was not marked as a gift or was sent to the person giving the gift, the refund will be made to that person.

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Late or missing refunds

If you haven't received your refund yet, please check the following:

1. Check your bank account.

2. Contact your credit card company - it may take some time for a refund to be posted.

3. Contact your bank - refunds often require additional processing time.

If you have not received a refund after these steps, please contact us at: info@53selective.com